BALVENIE STORY

PRIVACY POLICY

All references to ‘our’, ‘us’, ‘we’ or ‘company’ within this policy are deemed to refer to William Grant & Sons Limited, its subsidiaries, affiliates and associates.

This Privacy Policy (together with our Website(s) Terms & Conditions and any other documents referred to on them) set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully to understand our practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (Act), the data controller is William Grant & Sons Limited, registered in Scotland with company number 131772 and registered address at The Glenfiddich Distillery, Dufftown, Banffshire, AB55 4DH.

INFORMATION WE MAY COLLECT FROM YOU

  • We may collect and process the following data about you: Information that you provide by filling in forms registering or subscribing on the Website(s).
  • We may also ask you for information when you enter a competition, promotion, or event sponsored by us
  • When you report a problem with the Website.
  • Records of correspondence between us.
  • Information you provide if you agree to complete any surveys we may use for market research purposes.
  • Details of purchases of products you buy from us through our online shops and of the fulfillment of your orders.
  • Details of your visits to the Website including, but not limited to: traffic data; location data; web server logs; and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To recognise you when you return to the Website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies (visit www.allaboutcookies.org for assistance with adjusting your browser settings). However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.

WHERE WE STORE YOUR PERSONAL DATA

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. All information you provide to us is stored in secure managed servers. Any payment transactions are encrypted using SSL technology, and payment details are not kept following completion of the transaction. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website(s), you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

If you are giving us your personal information in the course of purchasing, registering, or subscribing to a service or product, then we will only use your information in order to provide you with that service or for closely related purposes. We use some carefully selected third parties to help us deliver these services and products to you but they are only allowed to use your personal information to deliver the service or product you have purchased, registered or subscribed to. Some of our trusted third parties in supporting these services will transfer your information overseas, but we make sure that your information remains protected and secure.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To ensure that content from the Website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To allow you to participate in interactive features of the Website(s), when you choose to do so.
  • To notify you about changes to our products and service.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to our suppliers, distributors (wholly or partly owned) and other contractors who are engaged by us to assist in the provision of products and services to you, including delivery of products ordered by you and the conduct of market research which you have agreed to participate in.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If the Company, or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data, unsubscribing from communication. You can also exercise the right at any time by contacting us at (contact below).

The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 (UK Sterling) to meet our costs in providing you with details of the information we hold about you.

You can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we were holding it;
  • tell you who it could be disclosed to;
  • let you have a copy of the information in an intelligible form.

    • To make a request for any personal information we may hold you need to put a request in writing using the contact details at the end of this notice.

    CHANGES TO OUR PRIVACY POLICY

    Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.

    CONTACT

    Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to
    Data Controller
    Address
    Independence House
    89 Lower Mortlake Road
    Richmond
    Surrey
    TW9 2HS

    GOVERNING LAW AND JURISDICTION

    This Privacy Policy shall be governed by and construed in accordance with the laws of Scotland. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Scottish courts although the Company retains the right to bring proceedings against you for breach of these Terms and Conditions in your country of residence or any other relevant country.

    Issue Date: 05 January 2012